Contact us
We usually reply within a day.
Email us at
support@dungeon.servicesAbout an existing booking
To help us find your run quickly, include:
- the email address you booked with,
- your Bungie Name, and
- the date and time of your run.
To move or cancel a run yourself, use the links in your booking confirmation email. You don't need to contact us for that. Our refund policy explains what happens in each case.
Before you book
Not sure which dungeon to pick, whether your Guardian is ready, or how a run works? Email us any time, or check the FAQ first, which answers the most common questions.
Raids
Raids are coming soon. Email us with the subject "Raid waitlist" and we'll let you know when they open.
A note on safety
We will never ask for your password, recovery codes or any login details, by email or anywhere else. If someone claiming to be us asks for them, it isn't us.